Tuesday, October 30, 2012

Massada Israel



Massada - A visit well worth the time spent

If you find yourself on tour in Israel- weighing your opportunities to visit destinations like Massada Israel and Jericho - it never hurts to follow the advice of those who will drive you there.

Many guides will suggest that you climb Massada Israel before dawn. It is well known that the Israeli army trains its forces by having them climb Massada Israel in such a fashion.

Massada Israel

Whether that is interesting to you or not, doing the climb before dawn positions you most way up the slope for one of the most incredible sunrises you will ever experience.

Similarly, at the top, checking out the ruins of Herod's palace before walking over to the back side, it is easy to see the level of care placed into the citadel by each generation or culture that owned it.

The story of Massada Israel is a poignant one. Escaping from Roman tyranny, a group of Jewish rebels settled on
Massada Israeland continued to fight by denying the Romans any sort of foothold on the historic monument.

The Romans devised a ramp that took two years to build and stretched from the desert floor, all the way to the top of the citadel. It was along this ramp that they sent their legions for the final assault against the Jewish rebels. When they broke through, they found every Jewish person, man, woman, and child, dead from a mass suicide attempt. The Jews had been so certain that they would be enslaved again, they had all committed suicide.

After the Romans took over again, King Herod built a palace there and then the Byzantines built a church there. The citadel then lapsed into disuse until it was discovered and restored to its rightful place as a hub from antiquity.

From
Masada, it is only 10 minutes to the Dead Sea and Qumran, where the Dead Sea Scrolls were found is less than a half hour drive.

Thursday, October 18, 2012

Virtual Call Center



What is a Virtual Call Center?

A virtual call center provides a phone service for many companies. In-coming calls are directed to a call center that answers each customer's questions or concerns. A call center may be setup at a home or at a brick and mortar office.

                            
Benefits of a Call Center

Companies that use a virtual call center can have contact with their customers from almost anywhere in the world. For a company to house a call center, it will need to make space within the office and hire a certain number of people. A company can save on overhead and space using a virtual call center. Customers are usually more satisfied talking to an actual person than a automated system. A call center can also provide opportunities for virtual agents. Working from a setup at home, an agent might be more productive.


How Does Virtual Call Center Work?

Many companies use a call center to answer questions or take messages. A customer's call is routed to an available customer service representative. Customers will explain a reason for calling, the CSR will route the call to the proper person. A CSR may take calls from various companies.


Software Needed for a Virtual Call Center

There are many software programs that may be used for a call center. Virtual software should provide easy management for incoming and outgoing calls. Tracking data and keeping call logs is an advantage of virtual software. You may want to ensure that the software is compatible with your equipment. You should check the software for compatibility with your phone system and your headset. A high-speed internet connection and a phone line will be needed.


Consideration

A small, medium or large business should consider using a virtual call center. Your business could experience an increase in productivity, reflect professionalism and ensure customers that their question and concern are important to your company.

Self Drive Tours in Spain



When visiting Europe, consider self drive tours in Spain as an enjoyable alternative. Visitors can control their destination, take their time and explore. Spain is rich in incredible views and well worth an extended trip with self drive tours in Spain, which is also great for savings. In addition, surprise stops along the way reveal best kept secrets and a wrong turn may mean discovering a treasure which wouldn't happen with a tour guide or a travel service.




Capital Hot Spots

The Palacio Real, royal home for Spain's king, is found in Madrid. Self drive tours in Spain should begin here with a taste of royalty before moving on. After exploring the many architectural wonders of the capital, a short journey between Madrid and Valencia will introduce tourists to a true marvel, Cuenca. Cuenca is a medieval city by the sea, carved out of the side of a mountain and the view is absolutely breathtaking. Self drive tours in Spain provide many options.


Head to Granada

Granada offers a unique experience with such attractions as the Alhambra, the palace and citadel that should be a stop along the way with self drive tours in Spain. With the Sierra Nevada Mountains soaring above and the Genil, Darro and Beiro Rivers meeting here, there is much to see and do.


Enjoy Barcelona

Barcelona is considered the most popular place in Spain and self drive tours in Spain must take place here. Montserrat is a highlight for a morning drive where travelers can have the perfect view of amazing mountain formations. Figueres is the museum in Barcelona that has Dali's work for those who prefer culture. Sitges offers phenomenal beaches and Tarragona has awe-inspiring Roman ruins. The Torres Winery is in Penedes and well worth an additional stop. An entire visit could be spent driving in Barcelona.